The shipping policies below cover orders being delivered within the contiguous 48 United States. Your order will be processed only when successful payment has been applied to the order. Denied credit card authorizations will delay processing start times. Shipping is free for delivery to the lower 48 states. Shipping to Alaska and Hawaii may require an extra cost. Please contact us for details. Most orders placed before 12pm EST, Monday – Thursday, are processed and shipped within 48 from Burlington, VT. Orders placed after 12pm (noon) on Fridays will be processed the following Monday. Please carefully inspect your order when it arrives. We pack each item carefully to avoid damages, occasionally things get broken. If you notice any damage please notify us immediately via e-mail (firstname.lastname@example.org). Include photos of the damage as well as photos of the package. We will not be able to process correspondences that do not include photos.