Shipping Policy

The shipping policies below cover orders being delivered within the contiguous 48 United States.

Your order will be processed only when successful payment has been applied to the order. Denied credit card authorizations will delay processing start times.

We use USPS to calculate all shipping rates. All orders are insured for the actual value of the art.

Most orders placed before 12pm EST, Monday – Thursday, are processed and shipped within 48 from Burlington, VT. Orders placed after 12pm (noon) on Fridays will be processed the following Monday.

A Ship Notification Email will let you know that your package is on the way. Your Ship Notification Email contains:

  • Tracking Information
  • Delivery Address
  • Mailing Date
  • Mail Class
  • Estimated Delivery Time
  • Special Services, such as Certified Mail

Please carefully inspect your order when it arrives. We pack each item carefully to avoid damages, occasionally things get broken. If you notice any damage please notify us immediately via e-mail (terry@burlingtonglass.net). Include photos of the damage as well as photos of the package. We will not be able to process correspondences that do not include photos.